The David Lloyd Club Gym reopened on 25th July and therefore so did our Stevenage Clinic. We are also now operating from a small countryside satellite clinic in the village of Gamlingay on the Bedfordshire/Cambridgeshire border, approximately 20 minutes north of Stevenage.
We are adhering strictly to the advice of our Governing Body, the GOsC, and the Health & Safety Executive (HSE)
We are implementing the following measures to keep you and our Osteopaths safe:
If you have any of the symptoms of COVID-19 (e.g. new persistent cough, high temperature, loss or change to sense of smell or taste) you must NOT attend either Clinic.
Prior to your first appointment, we will need to speak to you by phone. You will be required to submit a declaration that neither you nor any member of your household have any of the symptoms of COVID-19, and to ensure that you are aware of and happy with the risks of visiting us in the current climate.
We check your temperature before you enter the clinic.
There is hand sanitiser available and you will be asked to wash your hands on arrival in the treatment room.
We operate a strict cleaning and sanitising protocol of the treatment room in between every patient.
Please arrive promptly for the time of your appointment and do not bring anyone with you unless you specifically wish to have a chaperone.
There are no toilet facilities.
Following government guidelines, your Osteopath will wear a mask, disposable apron and gloves for the hands-on component of your treatment.
You must wear a mask on arrival and during your treatment. You may bring your own or we can provide you with one.
We understand that things are rather different at the moment in the world, and appreciate that the changes we are making at this time might make the experience different to one you have had in the past with us, but we are doing our best and hope that you appreciate the need for these measures which we are putting in place to keep both you and our therapists safe and well. So far, the feedback has been excellent with all patients saying that they have felt extremely safe in our care.
If you have any questions or queries, please do not hesitate to contact us.